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Customer service representative at ETT — The Netherlands

“There’s a new story at ETT every day.”

What has been your proudest moment?

When I was able to work independently and manage a weekend shift by myself.

Do you have any good stories?

There’s a new story at ETT every day!

What has been your biggest challenge?

To fully master the operational knowledge; it’s crucial for my work in Customer Service, and I’m learning more every day. I’m confident that with training, work experience and the support of my colleagues I will reach the point that I know everything I need to know. It is key to keep developing and training, otherwise you will literally miss the boat.

What do you like most about working at ETT?

The pleasant working atmosphere and having plenty to learn. It’s a place where I can develop myself professionally and personally too.